Impact Supplies trading as Impact Support Solutions Limited ("Impact"/"we"/"us") takes the privacy of each person who visits our online shop (the "Website") very seriously. We will always process your Personal Data in accordance with the law, in particular with the Data Protection Act 1998.
YOUR PERSONAL DATA "Personal Data" means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, email address, financial details, registration name, password and other information from which you can be identified and which you disclose to us at any time.
COLLECTION OF YOUR PERSONAL DATA We collect your Personal Data when: • you create an online account; • you place an order; • you make a complaint or enquiry or provide other feedback to us; and • you disclose your Personal Data to us through the Website at any other point.
USE OF YOUR PERSONAL DATA We use your Personal Data to: • process and complete orders you place via the Website; • process and deal with any complaints or enquiries made by you; • monitor, develop and improve the Website and your experience when using the Website; • process the registration of your customer account and maintain your customer account; • where requested by you, to send you marketing materials about new or existing products and special offers from Impact. If at any point you change your mind and no longer wish to receive marketing information from us, you can email us at firstname.lastname@example.org and let us know.
PASSING ON YOUR DATA TO THIRD PARTIES We may disclose your Personal Data to our business partners who help us in providing your order, delivering your goods, taking your payment and analysing your use of the Website in order to improve the Website's efficiency.
YOUR RIGHTS It is up to you to decide how Impact can use and handle your Personal Data. You can prohibit the use of your Personal Data, obtain a copy of your Personal Data that is held by us, correct your Personal Data, update it or delete it at any time by emailing us at email@example.com
Where you are a customer account holder, you may access and update your Personal Data contained in your customer account via www.impact-supplies.co.uk. We ask that you update your Personal Data as soon as possible with any and all relevant changes.
DATA SECURITY We will take all reasonable steps to ensure the secure treatment of your Personal Data and will take appropriate precautionary measures to protect your Personal Data against loss or abuse.
All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the Site.
This is to ensure that experience using the website is the best possible.
You can find out more about the cookies we use by reading our cookie declaration.
What are cookies? Cookies are small files stored in your web browser to help the website interact with you. Without cookies, every time you visit a new page the website thinks you are a new visitor. This would mean for example shopping baskets would empty each time you clicked onto a new page. If you would like to read more about cookies , Wikipedia has a detailed article.
What if I do not want cookies stored on my browser? You can block cookies via your web browser. You can find out specific instructions for your browser via Google. Please note though we provide no guarantee against unexpected results should you choose to block cookies on this website.
What cookies do you store on my browser? Details of the cookies we use on this site are listed below:
CookieMessage - This records the answer you gave regarding accepting our cookies. Without this the cookie notification would pop up every time you went to a new page
PHPSESSID - Allows the website to function correctly such as retaining a shopping basket
trackingcode - If you visited us by clicking on a link on a site e.g. an advert. We sometimes store the origin of your click so we can monitor which marketing is most effective.
Occasionally the way third-party add-ons store cookies change. Because of this the list above may not always contain an exhaustive list of the cookies which are saved. We do regularly audit the cookies stored as a result of visiting our website.